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Click on heading for details
Booking Confirmation
Minimum Rental Length
Maximum Rental Length
Advance Booking Lead Time
Driving Licence
Driving Experience
Extra Driver
Driving Ability Assessment
Driving Covictions
Minimum Age for Vehicle Groups
Cargo Van Rentals
Fuel Policy
Safe Useage Policy
Insurance
Insurances, Waivers, Protections Issued by Others
Renter's right to decline Insurances, Waivers, Protections
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Renter's Responsibilities if declining Insurances, Waivers, Protections
Renter's Bond Requirements
Use of Vehicle for Hire or Reward
Collision Damage Waiver(CDW)
Theft Protection(TP)
Master Cover(MC)
CDW, MC Restriction
Tyre and Windscreen Protection (TWP)
Personal Accident Insurance
Security Committment - Credit Card
Credit Card Pre Authorization
Another Person's Credit Card
Release of Credit Card Pre Authorization
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Location Fee
Child Seats
One Way Rental Charges
Rental Collection Wait Time
No Show
Pre Rental Vehicle Condition
Geographical Driving Limits
Cross Border Suppliment
Unauthorized Taking
Rental Return Grace Period
Amending or Extending a Rental
Returning to Designated Location
Incorrect Fuel
Lost Keys
Fines, Tolls, Speeding, Parking
Extensions
Cancellations
Irish Data Protection Laws
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BOOKING DEPOSIT A non refundable Booking Deposit of €50 will be charged against renter’s credit card account at time of booking. This amount will be credited for rental, and is receipted on the Rental Voucher.
BOOKING CONFIRMATION. A reservation is only confirmed when a reservation confirmation number has been issued.
MINIMUM RENTAL LENGTH. Rentals made on line are for a minimum of three days.
MAXIMUM RENTAL LENGTH. Irish Tax Laws restrict rental days to a maximum of 34 days.
ADVANCE BOOKING LEAD TIME. Bookings Made on line must be made at least 48 hours in advance.
DRIVING LICENSE Renters must produce their own driving license issued in their country of residence, held for a minimum of 5 years, with a minimum of five years accident free driving prior to rental. Renters with United Kingdomor other two part license must have all parts of their current license at time of rental.
DRIVING EXPERIENCE: Renter must be over 25 years of age and under 69 years. Those between 21 years of age and 25 and those between 70 and 79 may be rented to subject to special conditions.
Renters 21 to 25 and 70 to 79 will be accepted if they have a current driving license issued in a country where driving is on the left side. An additional Fee will apply to this driving group.
Renters under 25 and over 70 must produce a note from their insurance company showing that they have been driving accident free for the past five years.
EXTRA DRIVER. When a rental is 7 days or more a second driver may be added. When a rental is 7 days or more a second driver may be added. Rentals under 7 days in length may have a second driver only where both drivers have licenses issued in a country where driving is on the left hand side of the road. Additional charge of € 7.00 per day applies for the entire rental period.
DRIVING ABILITY ASSESSMENT. Drivers may be subject to a pre rental driving ability assessment
DRIVING CONVICTIONS. Renters who have been convicted of a major driving offence in the past five years will not be accepted..
Groups | Minimum Age | | A, B, C (Small, Medium Manual)E, F (Small Medium Automatic) | 21 (25 for renters licensed in country where driving is on right) | | D, H, N (Large Vehicles)L (People Carrier) | 26 (28 for renters licensed in country where driving is on right) | | K (Minibuses), | 30 | | V,W,X (Cargo Vans) | 21 Using Renter’s Own Insurance (30 For Renters using County Insurance ) |
CARGO VAN RENTALS (GROUPS X,V,W) COUNTY INSURANCE SUPPLIED. Van Rental Insurance can be supplied at €50.00 per day plus vat. This Insurance is only available to renters who are over 30, driving 10 years on a full license and have Irish Car Insurance for over 5 years.
The van may only be driven in the republic of Ireland and is subject to a maximum of 150 Kilometers per day. No Insurance will apply outside these conditions
The insurance is subject to an excess of €2,000.00 irrespective of how the damage is caused. This excess must be prepaid at commencement of rental and will be refunded if no damage at termination. Refunds will only be processed 9am to 5pm Monday to Friday excluding Irish Public Holidays
FUEL POLICY. FUEL POLICY Vehicles rented on prepaid vouchers or web bookings are supplied full of fuel and this is to be pre-paid. Vehicle must not be refilled prior to return as there is no refund. The combination of prepaid fuel and low daily rental rates with unlimited mileage (kilometers) ensures best value for money. For rentals of 1 - 3 days, driving less than a total of 150 kilometers, a return full option applies and refund will be given
SAFE USEAGE POLICY. In the interest of Safety on Irish Roads and to help prevent Injury to our Renters and other Irish Road users, we encourage drivers to respect our speed limits and recommended safe daily distances for driving on our unique Irish Roads.Risk Management has identified that there is a greatly increased chance of Accidents and Serious Injury when Vehicles are driven in excess of the following Averages:
1 to 4 day rentals - 280 kilometres average per day (280 to 1120 kilometres) 5 to 7 day rentals - 250 kilometres average per day (1250 to 1750 kilometres) 8 days plus rentals - 220 kilometres average per day in. (1760 to 2900 kilometres) Driving within these distances will allow more than enough time to safely visit and enjoy our beautiful countryside. To encourage safe driving, we reserve the right to impose a penalty of €90 minimum for vehicles driven in excess of these recommended safe distances.
INSURANCE Web Rates include Liability Insurance. Optional extra protection and waivers are available
INSURANCES, WAIVERS, PROTECTIONS ISSUED BY OTHERS COUNTY CAR RENTALS ONLY RECOGNISE INSURANCES, WAIVERS, PROTECTIONS SUPPLIED BY COUNTY CAR RENTALS OR BY AN IRISH BASED INSURANCE COMPANY. Without Insurances, Waivers, Protections supplied by County Car Rentals or supplied by Irish based Insurance Companies, the renter is Totally Responsible for, and must pay County Car Rentals directly for, all damage to the rental car irrespective of how it is caused and irrespective of who is at fault. Insurances, Waivers, Protections issued by Companies outside of Ireland do not apply to the rental vehicle, there is no direct cover arranged with County Car Rentals. Whatever arrangement exists is between the renter and the issuing Company
RENTER’S RIGHT TO DECLINE INSURANCES, WAIVERS, PROTECTIONS County Car Rentals permits renter to decline Insurances, Waivers, Protections offered by County Car Rentals. RENTER’S RESPONSIBILITIES IF DECLINING INSURANCES, WAIVERS, PROTECTIONS If renter declines Insurance, Waivers, Protections offered by County Car Rentals and renter does not transfer cover by an Irish based Insurance Company, then renter personally assumes total financial responsibility for damage to or loss of the rental vehicle and will be charged by County Car Rentals for all damage to or loss of the rental vehicle. RENTER’S BOND REQUIREMENTS If renter declines Insurances, Waivers, Protections offered by County Car Rentals, then, at commencement of rental, renter will be required to leave a bond of €15,000 or the value of the vehicle whichever is greater, and this must be deposited with County Car Rentals. This will be held as guarantee for renter’s commitment to pay for damage to or loss of the rental vehicle. This bond must be in the form of Euro Cash or Bank Guarantee. Credit Cards, Personal Cheques or other forms of payment for bond are not acceptable. Refunds of bond will only be made if vehicle is returned undamaged. Refund will be made only at County Car Rentals Head Office Monday to Friday 9am to 5pm. USE OF VEHICLE FOR HIRE OR REWARD Rental Vehicle may not be used for hire or reward for carriage of Passengers and goods. No Insurance applies in this case. COLLISION DAMAGE WAIVER (CDW)covers the vehicle for accidental damage. The renter is responsible for a Damage Deductible normally between € 900 and € 3500 depending on the vehicle. We recommend that this insurance is taken out at an additional charge. THEFT PROTECTION (T.P.) covers the vehicle for theft provided the vehicle is left in a secure place and locked. We recommend that this insurance be taken at an additional charge MASTER COVER (M.C.). Master Cover reduces the CDW and TP excess to a nominal amount. We recommend that this cover be taken. CDW, M.C. RESTRICTION. Collision Damage Waiver and Master Cover Do Not Apply if the Renter permits the vehicle to be used by another, or uses or permits the vehicle to be used in a reckless, careless or wanton manner, or is in violation of Irish Road Law or has consumption of Alcohol or prescribed substances. In this case renter will be responsible for all damage to the vehicle. TYRE AND WINDSCREEN PROTECTION (TWP) covers tyres, punctures, and windscreen cracks and replacement provided Vehicle is used within the terms of the contract. (Wheel Rims and Trims are covered under CDW). Repairs may only be carried out with the authorization of County Car Rentals. No reimbursement will be made if tyres or windscreen are repaired without written authorization from County Car Rentals. Payable locally at €6.00 per day for 1 to 3 day rentals and €4.00 for 4 day plus rentals. We recommend that this be taken at an additional charge
PERSONAL ACCIDENT INSURANCE covers injuries as a result of accident in the vehicle. All persons traveling in the vehicle are covered. Payable locally at €6.00 per day. We recommend that this cover be taken. SECURITY COMMITMENT - CREDIT CARD. Renter is required to leave a security commitment at commencement of rental. A CREDIT CARD BELONGING TO THE RENTER IS MANDATORY TO PROCESS A SECURITY COMMITMENT. Debit cards, personal cheques, or payment methods other than credit cards are NOT acceptable as a security commitment. CREDIT CARD PRE AUTHORIZATION. A Pre Authorization of a minimum of €350.00 and up to Insurance/Waiver Excess will be processed at commencement of rental. Card holder must agree to the terms and conditions and sign THE RENTAL CONTRACT. A pre-authorization will be held on the credit card and this pre-authorization will not be processed if there are no additional charges or driving violations (rental extensions, damage, parking, speeding tickets, tolls or any other charges due under the terms of the rental contract).
ANOTHER PERSON’S CREDIT CARD. With prior approval, a credit card, belonging to ANOTHER PERSON, WHO MUST BE PRESENT AT TIME OF RENTAL WITH PHOTO ID (PASSPORT) AND ADDRESS VERIFICATION (RECENT UTILITY BILL). CREDIT CARD WILL be imprinted on the rental contract and ENTERED IN DATA RECORDS. The Credit Card Holder must sign the rental contract and agree to all terms
RELEASE OF CREDIT CARD PREAUTHORIZATION. Pre authorization will be released by the Credit Card holder’s own bank. County Car Rentals will not be responsible for expediting the release of any un processed pre-authorization LOCATION FEE. A Location fee of €25.00 is payable for all Collections CHILD SEATS: County Car Rentals provide Child Seats in three different categories
1 Infant Seats (6 to 8 Months)
2 Child Seats (8 Months to Approx 4 Years)
3 Booster Seats (4 years and Up)
All Child Seats must be pre-booked and a rental charge of €10.00 Per Day (1-3 Days) €5.00 Per Day (4 + Days) A deposit of €100.00 is required to be paid at the commencement of rental and will be refunded upon return of the child seat in a clean and undamaged condition. For Legal Reasons, County Car Rental Staff will not install the seat in the vehicle. This must be done by the renter. ONE WAY RENTAL CHARGES:
Dublin Airport/DublinNorth to Dun Laoghaire Ferry port : €35.00 Dublin Airport/Dublin North to Dublin South/Dun Laoghaire: €25.00 Dublin South / Dun Laoghaire to Dublin Airport/Dublin North €50.00 1 – 6 days rentals, €30.00 7+ days rentals. Dublin South/Dun Laoghaire to Dun Laoghaire Ferry port : €35.00Dun Laoghaire Ferry port to Dublin South/Dun Laoghaire : €5.00Dun Laoghaire Ferry port to Dun Laoghaire Ferry port: €10.00 Dun Laoghaire Ferry port to Dublin Airport/Dublin North: €25.00 No other Return Locations are permitted. Vehicles returned elsewhere In Ireland will incur a large location recovery fee, (minimum €500.00) RENTAL COLLECTION WAIT TIME County will hold vehicle for one hour from the time supplied at booking. If there is any delay, renter should contact County with a minimum of four hours notice. County will hold vehicle, subject to availability, provided the rental start time is within depot opening hours. Renter will be responsible for rental payment from the time of the original booking. For renters arriving off flights or ferries, County will hold vehicle for one hour from actual arrival time provided that Arrival Flight Number or Arrival Ferry Number has been advised at time of booking. If flight or ferry is delayed, County will hold vehicle, subject to availability, for one hour after actual arrival time provided this is within Depot Opening Hours and that Arrival Flight Number or Arrival Ferry Number has been advised at time of booking. For delayed renters arriving outside Depot Opening hours, County will hold vehicle, subject to availability, for next Depot Opening time NO-SHOW: If renter is delayed in collecting their car, they should contact the County depot where they are collecting the car. If the reserved vehicle has not been collected after 1 hour of the reserved collection time, the reservations will automatically be cancelled. Please note that no refund is made on no-shows PRE RENTAL VEHICLE CONDITION At vehicle collection, renter will be supplied with a Pre Rental Vehicle Condition Report listing any pre existing damage to the vehicle. Renter will be asked to inspect the vehicle condition and sign off the report. This report will be used when checking in the vehicle after rental return. GEOGRAPHICAL DRIVING LIMITS. County Car Rentals vehicles may not be taken outside the republic of Ireland into Northern Ireland without our prior written approval and payment of fee. CROSS BORDER SUPPLIMENT. A Cross Border Supplement of €25.00 is applicable to all rentals wishing to travel to Northern Ireland UNAUTHORIZED TAKING.
VEHICLES MAY NOT BE TAKEN OUTSIDE THE ISLAND OF IRELAND . NO INSURANCE APPLIES OUTSIDE THE ISLAND OF IRELAND . Unauthorized taking charge will be made as follows:
| Fee | Unauthorized Taking Charge | Northern Ireland | 25.00 | €250.00 | Wales , England , Scotland | N/A | €750.00 | Elsewhere | N/A | €2,250.00 |
RENTAL RETURN GRACE PERIOD. A Grace Period of 59 minutes beyond the rental return time on the date of return will be allowed free of charge, provided County is advised in advance, and that this is within Depot Opening Hours. Rentals returning beyond this period will be charged for an extra day at Local Rates.
AMENDING OR EXTENDING A RENTAL:. Amendment or Extension of rental must be arranged and agreed directly with County Car Rentals. This is subject to vehicle availability. Charges for additional days will be calculated at the local daily rate, payable direct to County.
EARLY RETURN OF RENTAL VEHICLE. Should renter wish to return the rental vehicle earlier than booked, County Car Rentals should be contacted in advance. Please note that once a rental has commenced, no refund is made on any unused rental days.
RETURNING TO DESIGNATED LOCATION. Vehicles may only be returned to the Designated Location listed On the Rental Contract. Returning to any other locations without agreement will incur substantial charges. If returning outside Office Hours Vehicle will be checked in at next opening time. County Return Locations are under Close Circuit TV Security.
CHECKING RETURNED VEHICLES . Returned vehicles will not be finally checked , until the bodywork and interior are clean.
It is recommended that prior to return, vehicles are cleaned free of road film, and the interior cleaned. Otherwise it is County’s policy to wash and clean the returned vehicle at a later time, before finally checking the vehicle.
If vehicle is returned outside Depot Opening Hours then the customer agrees to accept vehicle return condition check on next Depot Opening Hours as follows:
Return Depot Opening Hours.
Dublin Airport / Dublin City North. Mon to Fri - 09:00 to 17:00; Sat - 09:00 to 16:00; Sundays and Public Holidays- Closed
Dun Laoghaire / Dublin City South Mon to Fri - 09:00 to 18:00; Sat - 09:00 to 16:00; Sundays and Public Holidays- 10:00 to 12:00
Dun Laoghaire Ferry Port No County Staff for return – Vehicle checked on return to County Depot in next Opening Hours.
INCORRECT FUEL . Should renter or another put wrong fuel in the vehicle, all fees relating to this will be charged for.
LOST KEYS . Late model vehicles as supplied by County cannot be stolen without keys. It is important that keys are kept in a safe place. Vehicle keys are chip-coded and are costly and timely items to replace. If renter looses the rented vehicle's key, renter will be obliged to pay for its replacement (approximately €300.00) plus any associated transport costs in connecting renter with a new key or car. Because of security implications, spare keys can not be obtained from vehicle dealers, outside opening times. Loss of spare keys will incur a cost of up to €2,500.00 as it is also necessary to replace and reprogram the Electronic Control Unit and other Vehicle hardware and software. At time of supply of spare key, a deposit will of up to €2,500.00 will required and will be refunded after the spare key is returned to a County Depot. Renter will be responsible for safe storage or rental vehicle and for rental charges when waiting for spare key.
FINES, TOLLS, SPEEDING, PARKING . Speeding, Parking, Fines, Tolls, are the responsibility of the renter. County accepts no responsibility for any fine or payment. The renter is obliged to inform County of any fines, parking tickets or tolls incurred, issued whilst the renter is using the vehicle
EXTENSIONS. Extensions of rental will be charged at the local rental rate applying at the time of extension.
CANCELATIONS. County Car Rentals reserves the right to cancel a reservation at short notice due to non-availability of a particular group of car, in the event of a cancellation the deposit will be refunded in total and client notified by email of cancellation and refund.
IRISH DATA PROTECTION LAWSCounty Car Rentals fully respects an individual’s right to privacy, and any personal information provided will be treated with the highest standards of security and confidentiality, strictly in accordance with the Irish Data Protection Acts, 1988 & 2003
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