Terms & Conditions
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A non refundable Booking Deposit of €50 will be charged against renter’s credit card account at time of booking. This amount will be credited for rental, and is receipted on the Rental Voucher.
BOOKING CONFIRMATIONA reservation is only confirmed when a reservation confirmation number has been issued.
MINIMUM RENTAL LENGTHRentals made on line are for a minimum of three days.
MAXIMUM RENTAL LENGTHIrish Tax Laws restrict rental days to a maximum of 34 days.
ADVANCE BOOKING LEAD TIMEBookings Made on line must be made at least 48 hours in advance.
DRIVING LICENCERenters and extra driver must produce their own driving license issued in their country or place of residence, held for a minimum of 5 years, with a minimum of five years accident free driving prior to rental. Renters with United Kingdom or other two part license must have all parts of their current license at time of rental.
DRIVING EXPERIENCEMinimum 5 years accident free driving on a Full Licence. Renters under 25 and over 70 will be accepted if they have a current driving license issued in a country where driving is on the left side.
OUT OF AGE WAIVER CHARGEDRIVER’S AGE. County does not discriminate on the basis of age. We discriminate on a renter’s ability o drive at any age.
Renters under 25 and over 73 have a statistically higher risk of accidents and will be accepted provided they have a current driving license issued in a country where driving is on the left side.
Renters under 25 and over 73 must produce a note from their insurance company showing that they have been driving accident free for the past five years. Drivers over 73 must also produce a doctor’s note confirming that they are fit to drive.
Renters outside 25 to 73 who have a driving licence issued in a country where driving is not on the left have a statistically higher risk of accidents in Ireland and will be accepted subject to a driving ability assessment test on commencement. Any drivers in this category should have alternative transport arrangements made in advance should they be unsuccessful in the driving ability assessment test.
EXTRA DRIVER
When a rental is 7 days or more a second driver may be added. When a rental is 7 days or more a second driver may be added. Rentals under 7 days in length may have a second driver only where both drivers have licenses issued in a country where driving is on the left hand side of the road. Additional charge of € 7.00 per day applies for the entire rental period.
DRIVING ABILITY ASSESSMENTDrivers may be subject to a pre rental driving ability assessment
DRIVING CONVICTIONSRenters who have been convicted of a major driving offence in the past five (5) years will not be accepted.
|
Groups |
Minimum Age |
| A, B, C (Small, Medium Manual)E, F (Small Medium Automatic) | 21 (25 for renters licensed in country where driving is on right) |
| D, H, M,N (Large Vehicles)L (People Carrier) | 26 (28 for renters licensed in country where driving is on right) |
| K (Minibuses), | 30 |
| V,W,X (Cargo Vans) | 21 Using Renter’s Own Insurance (30 For Renters using County Insurance ) |
CARGO VAN RENTALS (GROUPS X,V,W) - COUNTY INSURANCE SUPPLIED
Van Rental Insurance can be supplied at €50.00 per day plus vat. This Insurance is only available to renters who are over 30, driving 10 years on a full license and have Irish Car Insurance for over 5 years.
The van may only be driven in the republic of Ireland and is subject to a maximum of 150 Kilometers per day. No Insurance will apply outside these conditions
The insurance is subject to an excess of €2,000.00 irrespective of how the damage is caused. This excess must be prepaid at commencement of rental and will be refunded if no damage at termination. Refunds will only be processed 9am to 5pm Monday to Friday excluding Irish Public Holidays
FUEL POLICYAll vehicles are supplied with a full tank of fuel. Do not refill at termination. There is no Return Full Option.
Option 1 - Discount Prepay
This first tank of fuel is prepaid at a discounted rate with no refund for unused fuel.
This discounted price allows the car to be returned with adequate “free fuel reserve”
Option 2 - Premium Refill on Return
Where it may not be possible to use a full tank of fuel do not refill before return.
County will refill and charge for refill at a premium price.
Web Rates include Liability Insurance. Optional extra protection and waivers are available
INSURANCES, WAIVERS, PROTECTIONS ISSUED BY OTHERSCOUNTY CAR RENTALS ONLY RECOGNISE INSURANCES, WAIVERS, PROTECTIONS SUPPLIED BY COUNTY CAR RENTALS OR BY AN IRISH BASED INSURANCE COMPANY.
Without Insurances, Waivers, Protections supplied by County Car Rentals or supplied by Irish based Insurance Companies, the renter is Totally Responsible for, and must pay County Car Rentals directly for, all damage to the rental car irrespective of how it is caused and irrespective of who is at fault.
Caution
Insurances, Waivers, Protections issued by Companies outside of Ireland do not apply to the rental vehicle, there is no direct cover arranged with County Car Rentals. Whatever arrangement exists is between the renter and the issuing Company. Renters should be aware that most of these products are not insurance but Reimbursement Schemes and the renter is fully liable for damages to the rental vehicle and associated costs. Renter must pay the rental company for the damages up to the value of the vehicle and later pursue the issuer of the scheme for reimbursement. It should also be noted that these schemes do not always pay the full amount. County Car Rentals recommend that insurances, waivers and protections be purchased directly from County Car Rentals for maximum protection.
RENTER’S RIGHT TO DECLINE INSURANCES, WAIVERS, PROTECTIONSCounty Car Rentals permits renter to decline Insurances, Waivers, Protections offered by County Car Rentals.
RENTER’S RESPONSIBILITIES IF DECLINING INSURANCES, WAIVERS, PROTECTIONSIf renter declines Insurance, Waivers, Protections offered by County Car Rentals and renter does not transfer cover by an Irish based Insurance Company, then renter personally assumes total financial responsibility for damage to or loss of the rental vehicle and will be charged by County Car Rentals for all damage to or loss of the rental vehicle.
RENTER’S BOND REQUIREMENTSIf renter declines Insurances, Waivers, Protections offered by County Car Rentals, then, at commencement of rental, renter will be required to leave a bond of €15,000 or the value of the vehicle whichever is greater, and this must be deposited with County Car Rentals. This will be held as guarantee for renter’s commitment to pay for damage to or loss of the rental vehicle. This bond must be in the form of Euro Cash or Bank Guarantee. Credit Cards, Personal Cheques or other forms of payment for bond are not acceptable. Refunds of bond will only be made if vehicle is returned undamaged. Refund will be made only at County Car Rentals Head Office Monday to Friday 9am to 5pm.
USE OF VEHICLE FOR HIRE OR REWARDRental Vehicle may not be used for hire or reward for carriage of Passengers and goods. No Insurance applies in this case.
COLLISION DAMAGE WAIVER (CDW)covers the vehicle for accidental damage. The renter is responsible for a Damage Deductible normally between € 900 and € 3500 depending on the vehicle. We recommend that this insurance is taken out at an additional charge.
THEFT PROTECTION (T.P.)covers the vehicle for theft provided the vehicle is left in a secure place and locked. We recommend that this insurance be taken at an additional charge
MASTER COVER (M.C.).Master Cover reduces the CDW and TP excess to a nominal amount. We recommend that this cover be taken.
CDW, M.C. RESTRICTION.Collision Damage Waiver and Master Cover Do Not Apply if the Renter permits the vehicle to be used by another, or uses or permits the vehicle to be used in a reckless, careless or wanton manner, or is in violation of Irish Road Law or has consumption of Alcohol or prescribed substances. In this case renter will be responsible for all damage to the vehicle.
TYRE AND WINDSCREEN PROTECTION(TWP) covers tyres, punctures, and windscreen cracks and replacement provided Vehicle is used within the terms of the contract. (Wheel Rims and Trims are covered under CDW). Repairs may only be carried out with the authorization of County Car Rentals. No reimbursement will be made if tyres or windscreen are repaired without written authorization from County Car Rentals. Payable locally at €6.00 per day for 1 to 3 day rentals and €4.00 for 4 day plus rentals. We recommend that this be taken at an additional charge.
PERSONAL ACCIDENT INSURANCECovers injuries as a result of accident in the vehicle. All persons traveling in the vehicle are covered. Payable locally at €6.00 per day. We recommend that this cover be taken.
SECURITY COMMITMENT - CREDIT CARDRenter is required to leave a security commitment at commencement of rental.
A CREDIT CARD BELONGING TO THE RENTER IS MANDATORY TO PROCESS A SECURITY COMMITMENT.
Debit cards, personal cheques, or payment methods other than credit cards are NOT acceptable as a security commitment.
CREDIT CARD PRE AUTHORIZATIONA Pre Authorization of a minimum of €350.00 and up to Insurance/Waiver Excess will be processed at commencement of rental. Card holder must agree to the terms and conditions and sign THE RENTAL CONTRACT. A pre-authorization will be held on the credit card and this pre-authorization will not be processed if there are no additional charges or driving violations (rental extensions, damage, parking, speeding tickets, tolls or any other charges due under the terms of the rental contract).
ANOTHER PERSON’S CREDIT CARDWith prior approval, a credit card, belonging to ANOTHER PERSON, WHO MUST BE PRESENT AT TIME OF RENTAL WITH PHOTO ID (PASSPORT) AND ADDRESS VERIFICATION (RECENT UTILITY BILL). CREDIT CARD WILL be imprinted on the rental contract and ENTERED IN DATA RECORDS. The Credit Card Holder must sign the rental contract and agree to all terms
RELEASE OF CREDIT CARD PREAUTHORIZATIONPre authorization will be released by the Credit Card holder’s own bank. County Car Rentals will not be responsible for expediting the release of any un processed pre-authorization.
LOCATION FEEA Location fee of €25.00 is payable for all Collections
CHILD SEATS:
County Car Rentals provide Child Seats in three different categories
1 Infant Seats (6 to 8 Months)
2 Child Seats (8 Months to Approx 4 Years)
3 Booster Seats (4 years and Up)
All Child Seats must be pre-booked and a rental charge of
€10.00 Per Day (1-3 Days)
€5.00 Per Day (4 + Days)
A deposit of €100.00 is required to be paid at the commencement of rental and will be refunded upon return of the child seat in a clean and undamaged condition.
For Legal Reasons, County Car Rental Staff will not install the seat in the vehicle. This must be done by the renter.
ONE WAY RENTAL CHARGES:
Dublin Airport/DublinNorth to Dun Laoghaire Ferry port : €35.00
Dublin Airport/Dublin North to Dublin South/Dun Laoghaire: €30.00
Dublin South / Dun Laoghaire to Dublin Airport/Dublin North
€50.00 1 – 6 days rentals,
€30.00 7+ days rentals.
Dublin South/Dun Laoghaire to Dun Laoghaire Ferry port : €35.00
Dun Laoghaire Ferry port to Dublin South/Dun Laoghaire : €5.00
Dun Laoghaire Ferry port to Dun Laoghaire Ferry port: €10.00
Dun Laoghaire Ferry port to Dublin Airport/Dublin North: €25.00
No other Return Locations are permittedVehicles returned elsewhere In Ireland will incur a large location recovery fee, (minimum €500.00)
RENTAL COLLECTION WAIT TIMECounty will hold vehicle for one hour from the time supplied at booking. If there is any delay, renter should contact County with a minimum of four hours notice. County will hold vehicle, subject to availability, provided the rental start time is within depot opening hours. Renter will be responsible for rental payment from the time of the original booking. For renters arriving off flights or ferries, County will hold vehicle for one hour from actual arrival time provided that Arrival Flight Number or Arrival Ferry Number has been advised at time of booking. If flight or ferry is delayed, County will hold vehicle, subject to availability, for one hour after actual arrival time provided this is within Depot Opening Hours and that Arrival Flight Number or Arrival Ferry Number has been advised at time of booking. For delayed renters arriving outside Depot Opening hours, County will hold vehicle, subject to availability, for next Depot Opening time
NO-SHOW:If renter is delayed in collecting their car, they should contact the County depot where they are collecting the car. If the reserved vehicle has not been collected after 1 hour of the reserved collection time, the reservations will automatically be cancelled. Please note that no refund is made on no-shows
PRE RENTAL VEHICLE CONDITIONAt vehicle collection, renter will be supplied with a Pre Rental Vehicle Condition Report listing any pre existing damage to the vehicle. Renter will be asked to inspect the vehicle condition and sign off the report. This report will be used when checking in the vehicle after rental return.
GEOGRAPHICAL DRIVING LIMITS.County Car Rentals vehicles may not be taken outside the republic of Ireland into Northern Ireland without our prior written approval and payment of fee.
CROSS BORDER SUPPLIMENT.A Cross Border Supplement of €25.00 is applicable to all rentals wishing to travel to Northern Ireland
UNAUTHORIZED TAKING
VEHICLES MAY NOT BE TAKEN OUTSIDE THE ISLAND OF IRELAND. NO INSURANCE APPLIES OUTSIDE THE ISLAND OF IRELAND. Unauthorized taking charge will be made as follows:
Subject also to recovery charges
|
|
Fee |
Unauthorized Taking Charge |
|
Northern Ireland |
25.00 |
€250.00 |
|
Wales, England, Scotland |
N/A |
€1,250.00 |
|
Elsewhere |
N/A |
€4,250.00 |
RENTAL RETURN GRACE PERIOD
A Grace Period of 59 minutes beyond the rental return time on the date of return will be allowed free of charge, provided County is advised in advance, and that this is within Depot Opening Hours. Rentals returning beyond this period will be charged for an extra day at Local Rates.
AMENDING OR EXTENDING A RENTAL:Amendment or Extension of rental must be arranged and agreed directly with County Car Rentals. This is subject to vehicle availability. Charges for additional days will be calculated at the local daily rate, payable direct to County.
EARLY RETURN OF RENTAL VEHICLEShould renter wish to return the rental vehicle earlier than booked, County Car Rentals should be contacted in advance. Please note that once a rental has commenced, no refund is made on any unused rental days.
RETURNING TO DESIGNATED LOCATIONVehicles may only be returned to the Designated Location listed On the Rental Contract. Returning to any other locations without agreement will incur substantial charges. If returning outside Office Hours Vehicle will be checked in at next opening time. County Return Locations are under Close Circuit TV Security.
CHECKING RETURNED VEHICLES
Returned vehicles will not be finally checked, until the bodywork and interior are clean.
It is recommended that prior to return, vehicles are cleaned free of road film, and the interior cleaned. Otherwise it is County’s policy to wash and clean the returned vehicle at a later time, before finally checking the vehicle.
If vehicle is returned outside Depot Opening Hours then the customer agrees to accept vehicle return condition check on next Depot Opening Hours as follows:
Return Depot Opening Hours.
Dublin Airport / Dublin City North. 07:00 to 19:00 7 days a week
Dun Laoghaire / Dublin City South Mon to Fri - 09:00 to 18:00; Sat - 09:00 to 16:00; Sundays and Public Holidays- 10:00 to 12:00
Dun Laoghaire Ferry Port No County Staff for return – Vehicle checked on return to County Depot in next Opening Hours.
Should renter or another put wrong fuel in the vehicle, all fees relating to this will be charged for.
FUEL PUMP COLOUR CODING IN IRELAND
It is usual for pump handles to be colour coded as follows.
Please exercise caution when refueling, as rectifying for incorrect fuel will incur substantial charges, and County Car Rentals is not obliged to supply a replacement car in this event.
UNLEADED GREEN
DIESEL BLACK
HELP ON THE ROAD
In the event of a breakdown, all County vehicles are covered by either the manufacturers warranty or 24 hour Automobile Association (AA) Roadside Assistance. No Repairs work may be carried out without the prior approval of County Car Rentals who will issue a Repair Purchase Order. Please ensure you keep receipts.
Please note that if the problem is found to be self induced, a call out fee will be incurred and charged to the Renter. Self Induced includes Locking Keys in Car, Loss Of Keys, Loss of Battery Charge due to leaving Lights or Radio switched on, Changing Wheel, Wrong Fuel and any other self induced cause.
AA Toll Free (Republic Of Ireland) 1800 667788,
AA Toll Free (Northern Ireland) 0800 667788,
Help line:
If you experience any problems during your rental, please contact County Head Office on Toll Free:
1 800 268 689 (1 800 COUNTY).
ACCIDENTS:
All Accidents and Incidents must be reported to County Car Rentals.
The Irish Police (Gardai) and County Car Rentals must be notified immediately of any Car Accident, however minor. A report form must be completed at the time of the Accident or Incident, and details taken as listed on the Rental Contract. Additionally, the names of the Garda and County employee with whom you made the report must be retained. Dependent on the circumstances, County may require the renter to return to a County Depot to complete a detailed Accident report. County reserves the right not to supply a replacement vehicle.
LOST KEYS
Late model vehicles as supplied by County cannot be stolen without keys. It is important that keys are kept in a safe place. Vehicle keys are chip-coded and are costly and timely items to replace. If renter looses the rented vehicle's key, renter will be obliged to pay for its replacement (approximately €300.00) plus any associated transport costs in connecting renter with a new key or car. Because of security implications, spare keys can not be obtained from vehicle dealers, outside opening times. Loss of spare keys will incur a cost of up to €2,500.00 as it is also necessary to replace and reprogram the Electronic Control Unit and other Vehicle hardware and software. At time of supply of spare key, a deposit will of up to €2,500.00 will required and will be refunded after the spare key is returned to a County Depot. Renter will be responsible for safe storage or rental vehicle and for rental charges when waiting for spare key.
FINES, TOLLS, SPEEDING, PARKINGSpeeding, Parking, Fines, Tolls, are the responsibility of the renter. County accepts no responsibility for any fine or payment. The renter is obliged to inform County of any fines, parking tickets or tolls incurred, issued whilst the renter is using the vehicle
M50 MOTORWAY ELECTRONIC TOLLS
Tolls are automatically charged to the rental vehicle on the M50 Motorway only. Renter should not make payments for these tolls. If renter pays toll directly, then receipt must be provided for refund. County Car Rentals will make charges to customer after termination. An administration fee will be added.
EXTENSIONSExtensions of rental will be charged at the local rental rate applying at the time of extension.
CANCELLATIONSCounty Car Rentals reserves the right to cancel a reservation at short notice due to non-availability of a particular group of car, in the event of a cancellation the deposit will be refunded in total and client notified by email of cancellation and refund.
IRISH DATA PROTECTION LAWSCounty Car Rentals fully respects an individual’s right to privacy, and any personal information provided will be treated with the highest standards of security and confidentiality, strictly in accordance with the Irish Data Protection Acts, 1988 & 2003